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service delivery

Service
Delivery

Systemic challenges, adaptive solutions, collaborative action

Our work in this thematic area entails partnering with civil society organizations, mainly in Africa and Asia, that are trying to address complex and systemic challenges related to the delivery of public services – we support their efforts to work adaptively and strengthen the systems that they are a part of through collaborative action and learning.

Service Delivery Projects

school children

Education Out Loud: Addressing the Learning Crisis through Systems Strengthening

In close alliance with six partner organizations, this project aims to address inequitable learning outcomes through system strengthening across four countries in Southern Africa.

Mongolia

Global Partnership for Social Accountability (GPSA) Project Evaluations

Global Integrity has partnered with Global Partnership of Social Accountability (GPSA) for the implementation of an evaluation and learning process for four GPSA projects.

group

Using Participatory Approaches for Health Systems Strengthening

This project aims to support the efforts of our partner organizations to address health service delivery challenges by designing and testing a participatory system thinking approach.

young african work program

Young Africa Works Program

The overall goal of GI´s role is to generate and share evidence and insights that can improve project design and implementation by the foundation and country-level partners so as to achieve better results in terms of youth employment and poverty reduction.

Related Resources

As an organization, we are rooted in supporting people as they test and learn from interventions and strategies. Turning that mirror onto
ourselves, here’s what we learned this year and how we will embed those lessons into our future work at Global Integrity.

Global Integrity Impact Report 2022

As an organization, we are rooted in supporting people as they test and learn from interventions and strategies. Turning that mirror onto
ourselves, here’s what we learned this year and how we will embed those lessons into our future work at Global Integrity.

The COVID-19 Transparency and Accountability Project (CTAP) aims to increase the use of evidence to improve governments’ response to COVID-19 and promote multi stakeholder collaboration to strengthen health systems and improve service delivery. 
This note focuses on national and local level advocacy strategies and presents several cases where civil society and grassroots organizations have effectively advocated for concrete government responses.

Lessons from Across Africa: Stories of Better Health Sector Service Delivery through Advocacy that Elevates Local Voices (CTAP Guidance Note #2)

The COVID-19 Transparency and Accountability Project (CTAP) aims to increase the use of evidence to improve governments’ response to COVID-19 and promote multi stakeholder collaboration to strengthen health systems and improve service delivery.
This note focuses on national and local level advocacy strategies and presents several cases where civil society and grassroots organizations have effectively advocated for concrete government responses.

Across Africa, leaders who design and implement policies have been working with international and regional organizations to help them address health sector challenges during COVID-19 response. As a result, many health sector decisions are shaped by discussions that take place in global and regional spaces, such as the United Nations (UN), World Health Organization (WHO), and the African Union (AU). Common tools and agendas are one way to tackle complex problems brought by the pandemic, with a caveat for observed variance between different country contexts.

Transnational Collaboration for Better Health: Priorities & Advocacy Strategies in the African Context(CTAP Guidance Note #1)

Across Africa, leaders who design and implement policies have been working with international and regional organizations to help them address health sector challenges during COVID-19 response. As a result, many health sector decisions are shaped by discussions that take place in global and regional spaces, such as the United Nations (UN), World Health Organization (WHO), and the African Union (AU). Common tools and agendas are one way to tackle complex problems brought by the pandemic, with a caveat for observed variance between different country contexts.

Connect With Us

We’d love to support your journey from problems to solutions. Get in touch – let’s discuss how we can help you meet your goals.